Pre-sales and plans
Say which plan or workflow you are considering and whether you need individual or Business team access.
Start a pre-sales emailSupport and contact
Public contact route · updated 18 July 2026Use this page if you have a question before signing up, cannot enter your account, need billing help or want to raise a privacy or security concern.
Email JOBE Recruit
Email: chrisjhowitt@gmail.com
There is not currently a contractual response-time SLA. Messages are reviewed as soon as reasonably possible. Signed-in customers can also use Help → Contact support or Help → Report a bug inside JOBE.
Choose the right route
Account or billing
Include the account email, the plan and a Stripe invoice or transaction reference. Never send full card details.
Ask about account or billingPrivacy or deletion
Include the account email and the request. Identity may need to be verified. Cancelling Stripe billing and deleting an account are separate actions.
Make a privacy requestSecurity report
Send safe reproduction steps, the affected page and approximate time. Do not obtain or attach another customer’s data.
Report a security concernWhat helps us investigate
- The account email and whether you are the workspace owner or a team member.
- The page and action, what you expected and what happened instead.
- The approximate date and time, browser and device type.
- A screenshot with candidate, client, contact and payment information removed or covered.
- For a lead-credit issue, the action, displayed cost and balance before and after it failed.
Do not email passwords, authentication codes, API keys, full payment-card details, CVs, passports or unnecessary candidate information.
Self-service
- Manage or cancel billing: Settings → Manage or cancel subscription.
- Export workspace: use the export controls before cancelling or requesting deletion.
- Analytics choice: Settings → Usage analytics.
- Transcript retention: Settings → Call data retention.
- Team members: the Business workspace owner manages invitations and removals.
See the Privacy notice, Terms, Data processing addendum, Cookies information and Security and data processing pages for more detail.